MASA Global - Compass

MASA Global is a global leader in providing medical transportation services and insurance products internationally. MASA Global has a client base of 2 million+ and continues to grow in the insurance sector worldwide.

Service Offered

Conceptualization, Design, Development, deployment, and maintenance.

Client Requirement

MASA Global was hunting for a software development company to convert its member management systems from a desktop-based system to a web-based system. After contacting dozens of companies, MASA Global’s search ended with us.
MASA Global’s requirement was to convert all the existing desktop-based systems to Web-based systems. Additionally, they would like to uplift the User experience and add various websites and functionalities.

Snapshot of our work

Crafted with precision — a seamless digital experience tailored to client needs.

Technical Specifications

Website & Admin panel
Angular
MS SQL
Java
AWS

Challenges

  • We face challenges in the replicating the existing system without altering the existing process and it can be understood as easy as existing system.
  • However, our business analysis team did really great job in collecting the requirement from the business user very precisely.
  • One of the most critical challenges during our engagement with MASA Global was the need to keep their legacy system fully operational while we built and deployed the new platform. The business could not afford downtime, so both systems had to run in parallel during the transition phase. To address this, we implemented a real-time database synchronization mechanism that ensured all data entered in either system remained consistent and up to date. This allowed MASA’s team to gradually adopt the new platform without disrupting day-to-day operations. This careful planning and execution ensured a smooth cutover once the new system was fully tested and adopted, minimizing risk while maximizing business continuity.

Solutions

  • Black Kite successfully converts their desktop-based application into the web-based application.

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